What they say

Stephen Archer is a speaker with great charisma. By using illustrations and personal experiences and not being afraid to share his own point of view of the current situation and who is to blame for it, he engages the whole audience, at the same time helping us all to understand the credit crunch a little better.

— Warwick Business School


21 Ways to GROW your business this year

February 17th, 2012 by Stephen Archer | View Comments

Not the usual blog but so many people are asking me about this topic… Ignore all accepted wisdoms and assumptions about you business, the market , competitors and customers. Dig into service levels of your business and add 25% to the quality and standards given Be your own customer – ‘mystery shop’ yourself to understand…